18 - 21 March, 2019
Singapore

Ricky Hi


Director, Operations
National Dental Centre Singapore


12:15 PM Programming Voice Bots to Supplement Voice Channels

  • Putting conversational AI at the forefront of a contact centre’s digital agenda
  • Evolving bots into intelligent agents that drive unified and collaborative customer engagement
  • Harnessing the benefits of AI-powered chatbot interactions


Check out the incredible speaker line-up to see who will be joining Ricky.

Download The Latest Agenda