18 - 21 March, 2019
Singapore

Jit Seng Ng


Chief Customer Experience Officer
AIA Berhad


9:00 AM CXO PANEL: Realising Scalable and Profitable Customer Engagement Hubs in the Digital Era

  • Reinventing contact centres for a customer empowered world
  • Reconfiguring traditional customer care and positioning contact centres as a strategic advantage to the broader organisation
  • What are the underlying growth opportunities for today’s contact centres amidst technology disruptors at play?


Check out the incredible speaker line-up to see who will be joining Jit Seng.

Download The Latest Agenda