18 - 21 March, 2019
Amara Sanctuary Resort Sentosa, Singapore

Brent Holland

Executive Vice President, Customer Solutions
FurstPerson Inc.

4:00 PM 2017 Global Contact Centre Applicant Skills Benchmarking Study

·         Exploring research on contact centre skills from 2.2 million contact centre applicants
·         Identifying applicant strengths and weaknesses across major global contact centre markets
·         Learning about emergent skills and capitalising on market strengths to attract new businesses

Check out the incredible speaker line-up to see who will be joining Brent.

Download The Latest Agenda