Submission Form

CCW Awards Application Form 2019 - Best Customer Service

CCW Awards Application Form 2019 - Best Customer Service

This category recognises the contact centre that promotes exceptional end-to-end customer experience by putting their customers at the heart of every process and operation.

CCW Awards Application Form 2019 - Best In Class Contact Centre (100 Seats over)

CCW Awards Application Form 2019 - Best In Class Contact Centre (100 Seats over)

This category awards the contact centre that sets a vision for world-class service excellence and rallies the team to deliver on that vision.

CCW Awards Application Form 2019 - Best In Class Contact Centre (100 Seats under)

CCW Awards Application Form 2019 - Best In Class Contact Centre (100 Seats under)

This category awards the contact centre that sets a vision for world-class service excellence and rallies the team to deliver on that vision.

CCW Awards Application Form 2019 - Best In Class Digital Contact Centre

CCW Awards Application Form 2019 - Best In Class Digital Contact Centre

This category recognises the delivery of exceptional customer service across various digital channels and touchpoints. 

CCW Awards Application Form 2019 - Best People & Culture

CCW Awards Application Form 2019 - Best People & Culture

This category celebrates the organisation that invests in their employees and creates a culture that inspires outstanding service and excellence.


CCW Awards Application Form 2019 - Most Innovative Contact Centre of the Year

CCW Awards Application Form 2019 - Most Innovative Contact Centre of the Year

This category shines the spotlight on contact centres that have achieved significant growth and demonstrated positive business impact through innovation. They are bold, creative and constantly exploring opportunities to improve performance and scale operations across all aspects of people, process and technology.